We accept returns and exchanges within 14 days from the date you receive your order.

To be eligible for a return or exchange:

  • Items must be unused, unwashed, and in their original packaging.

  • Tags and labels must remain attached.

  • Items that are damaged, used, or not in resalable condition cannot be returned.

If the item arrives defective or incorrect, contact us immediately with photos or videos at support@alpinewearshop.com.
In such cases, we will cover all shipping costs and provide a replacement or full refund.

Customers in the European Union and United Kingdom are entitled to a 2-year legal guarantee for defective goods under applicable consumer protection laws.