We accept returns and exchanges within 14 days from the date you receive your order.
To be eligible for a return or exchange:
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Items must be unused, unwashed, and in their original packaging.
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Tags and labels must remain attached.
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Items that are damaged, used, or not in resalable condition cannot be returned.
If the item arrives defective or incorrect, contact us immediately with photos or videos at support@alpinewearshop.com.
In such cases, we will cover all shipping costs and provide a replacement or full refund.
Customers in the European Union and United Kingdom are entitled to a 2-year legal guarantee for defective goods under applicable consumer protection laws.
